Bradley’s Fish (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard information when you interact with our website bradleysfish.com or any connected services, including our Facebook/Instagram integrations.
1. Who We Are
Bradley’s Fish
Website: https://bradleysfish.com
Email: eileen@bradleysfish.com
Address: Bradley’s Ltd, TA Bradley’s, Central Way, North Feltham Trading Estate, Feltham, Middlesex, TW14 0XQ
We supply seafood products online and operate social media integrations to improve customer experience.
2. Information We Collect
We collect information in the following situations:
2.1 Information you provide directly
Name
Email address
Delivery address
Payment information (processed securely by third-party payment providers; we do not store card details)
Order details
Enquiries or messages you send us
2.2 Information collected automatically
When you visit our website we may collect:
IP address
Browser type
Device information
Pages visited
Cookies and analytics data (e.g., Google Analytics, Meta Pixel)
2.3 Information received through Facebook/Instagram
If you use or interact with our Facebook/Instagram “app” integration (e.g., viewing our Instagram feed on our website), we may receive:
Public Instagram media (photos, videos, captions)
Your Instagram username only if you choose to authenticate/log in (not required for basic feed display)
Basic profile information authorised via Facebook Login
We do not request or access your private messages or non-public Instagram data.
3. How We Use Your Information
We use the information collected to:
Process and deliver your orders
Communicate with you about purchases, enquiries or customer support
Display our Instagram content on our website
Improve website performance and user experience
Comply with legal, tax or regulatory obligations
Prevent fraud and protect our website
Instagram/Facebook data is only used to display our own feed or to allow you to authenticate if required.
We do not sell or share data with third parties for advertising.
4. Lawful Basis for Processing (UK GDPR)
We process your data under one or more of the following lawful bases:
Contract – to fulfil orders and provide customer service
Consent – where you opt in to newsletters or allow cookies
Legitimate Interests – to improve our site, prevent fraud, display social content
Legal Obligation – for tax and accounting purposes
5. How We Store and Protect Your Data
We take appropriate security measures to prevent unauthorised access, alteration or loss of personal data.
Your data is stored securely using industry-standard systems and encrypted connections (HTTPS/SSL).
Payment information is managed by secure third-party payment providers such as Stripe or PayPal.
6. Sharing Your Information
We may share data with trusted service providers who help us operate our website:
Payment processors
Delivery partners
Email service providers
Analytics platforms
Facebook/Instagram API (where you interact with the embedded feed)
We never sell your personal data.
7. Cookies
We use cookies to:
Operate the website
Remember preferences
Improve performance
Provide analytics
Support social media integrations (e.g., Instagram feed display)
You can disable cookies in your browser settings.
8. Your Rights (UK GDPR)
You have the right to:
Access the data we hold about you
Request corrections
Request deletion (in certain cases)
Object to or restrict processing
Withdraw consent (e.g., newsletter emails)
Request transfer of your data
To make a request, contact us at: [Insert email]
9. Data Retention
We keep your data only for as long as necessary:
Order records: up to 7 years (legal requirement)
Marketing emails: until you unsubscribe
Analytics data: as per provider retention settings
Instagram/Facebook API data: never stored long-term; used only for display purposes
10. Instagram / Facebook App Use
Our site uses the Facebook/Instagram API to display content.
Facebook may collect usage information subject to their own Privacy Policy:
https://www.facebook.com/policy
We only request the permissions required to display our feed and do not access or store your private data.
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will always be available on this page.
13. Contact Us
If you have questions about this Privacy Policy or how your data is processed, please contact us at:
eileen@bradleysfish.com
Bradley’s Ltd, TA Bradley’s, Central Way, North Feltham Trading Estate, Feltham, Middlesex, TW14 0XQ
